As an omni-channel operator, Julian has delivered exceptional growth in private label, international product sourcing strategies and in digital marketing. This has given him the ability to give customers an integrated and cohesive experience and drive better relationships across all possible channels. To him, it doesn’t matter what platform you use, the experience should be the same.

Julian has a natural ability to keep perspective whilst under pressure, he has a natural curiosity, is passionate, energetic, and impatient to drive change by moving companies outside of their comfort zone. With his straightforward style, Julian has an innate ability to effect change at pace, whilst never losing sight of the customer.

Not only does he bring his strategic vision and thought leadership to the table, but he also writes about it too, in the Retail Trade Press. As a thought leader, he excels in using his expertise in turning around underperforming businesses through understanding the change curve needed; organisations don’t just change, people need to transition, adapt, and change too. He believes the most successful businesses have a strong shared purpose, values, and culture.